7 Jobs in Sacramento, CA
NB World Express is Hiring a Customer Service Representative Near Sacramento, CA
NB World Express is looking for an enthusiastic and friendly Customer Service Representative to join our growing team.
The Customer Service Representative is responsible for receiving and processing orders, calculating commission payments, and supporting the CS and sales team as a whole.
Responsibilities:
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Receive customer orders on telephone, via email, or fax.
- Process customer orders in a timely manner.
- Coordinate with sales and other appropriate departments in processing orders.
- Respond promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Knowing our products inside and out so that you can answer questions.
- Resolve problems pertaining to customer orders.
- Interact with Finance team regarding payments.
- Maintain and update customers’ database.
Requirements:
- At least two (1) years of customer service experience, required
- Experience working with Microsoft Excel, required
- Experience working with QuickBooks, required
- Experience working with SharePoint, SAP, or related ERP system, preferred
- Experience working within the manufacturing industry, preferred
- Experience with Supply Chain and Logistics practices (BOL, LTL, FTL, etc), preferred
Bonus Points!
· Experience interacting with international business partners and multi-national corporations.
Job Type: Full-time
Pay: $19.00 per hour
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- SAP: 1 year (Preferred)
- QuickBooks: 1 year (Required)
- Customer Service: 1 year (Required)
- Microsoft Excel: 1 year (Required)
Work Location: In person
Job Summary
Full Time
$41k-52k (estimate)
05/10/2024
09/06/2024
The job skills required for Customer Service Representative include Customer Service, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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